IT Helpdesk Required in Dubai

 Working on an IVR, troubleshooting, resolving issues

Logging tickets
Dealing with escalations
Awareness and action managing Active Directory.
Escalating issues where needed.
Have experience in the following systems:
Omni
IG/ Eatec
Printer ( MyQ )
Active Directory/ Office 365
PAM
RMG ( Signage)
Network Applications ( ISE, Fortinet VPN)
Share Folder Access

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https://www.linkedin.com/jobs/view/3703691779/?e