Responsibilities: Schedule and coordinate shifts, ensuring coverage of operations Recruit, train and manage restaurant staff Collaborate on operational policies and procedures Oversee daily operations, and ensure any maintenance work required is efficiently done Monitoring inventory and order supplies Ensure excellency in customer service standards and resolve customer complaints Complying to municipality requirements and maintaining administrative documents accordingly Monitor and control costs, including food and labor expenses Ensure team members adhere to the food safety and hygiene standards as per municipality requirements, BFHT and PIC. Maintain food safety and cleanliness standards Identify opportunities for staff development and mentorship Monitor waste management procedures Support marketing efforts for customer engagement Manage relationship with food and beverage vendors Contribute to sales strategies and achieve sales target Ensure quality and consistency of service and menu items
Skills:
Strong knowledge of FOH and BOH operations Strong communication and leadership skills Effective delegation skills Ability to lead big groups of people