Job Summary:Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.
Activities & Responsibilities: ▪ Prepare dining room as per the table plan, including setting up items such as linens, silverware, and glassware as per standards. ▪ Address and resolve customer complaints in a professional and courteous manner. ▪ Oversee the setup and breakdown of dining areas. ▪ Ensure all food and beverages are presented according to the restaurant's standards. ▪ Present menus to guests and explain concepts to guests. ▪ Explain to guests how various menu items are prepared, describing ingredients and cooking methods. ▪ Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy. ▪ Serve food or beverages to guests and prepare or serve specialty dishes at tables as required. ▪ Describe and recommend wines to guests. guests for their visit and invite them to return. ▪ Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems. ▪ Clean tables or counters after guests have finished dining. ▪ Collect payments from guests with cash or any credit card accepted.