HR Service Specialist Required in DubaiKey Responsibilities
Support the delivery of the day-to-day operational HR pieces using consistent ways of working through clearly articulated policies, processes, and accurate data.
Manage the onboarding process for new joiners (welcome emails, DOJ confirmation emails, new hire and life insurance forms, etc.)
Maintain the onboarding tracker and make changes for new joiners in WorkDay as required.
Manage all letter requests (Employment, NOC’s, experience certificates)
Manage medical insurance (additions, deletions, cards, policies, invoices) for staff and dependents in Egypt and take part in policy renewal in Q4.
Manage travel insurance additions and deletions across MENA and take part in policy renewal in Q4.
Support marketing with the required data for the monthly newsletter.
Support new joiners’ relocation process (hotel booking and flight) in liaison with department EA’s.
Maintain excellent filing procedures, with a key focus on data accuracy and adherence to policies.
Take part in the yearly audit process.
Support the HR Operations team as required.
Required Skills
Demonstrates the behaviors of the organization and strong customer service.
Decisive thinker – makes decisions based on sound commercial and legal knowledge using complex thinking.
Driven to deliver – demonstrates strong organization skills, high attention to detail and ability to deliver to time.
Collaborative – operates with HR and business colleagues to deliver joint success, able to build and maintain effective relationships with stakeholders.
Personally credible – known and acknowledged as a trusted HR Service Delivery team member with good written and verbal communication skills, ensuring Stakeholders expectations are managed to the expected quality.
International, global mindset with cross-cultural skills
Remain up to date on relevant legislation and policy compliance requirements for content.
Advanced in MS Office suite, including Excel, Word, and PowerPoint.
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